Smarter Councils. Stronger Communities.
Unlock AI, data and digital solutions with Akkodis to empower council teams, improve services and deliver lasting community value.
From Strategy to Sustainment
Akkodis supports councils across the entire transformation lifecycle.
Advisory → Academy → Consulting → Solutions → Managed Services → Tech Talent
One Partner. End-to-End Capability.
From Curiosity to Control — Accelerating Council Adoption of AI
Local Government AI Webinar Series
Sandy Chalasani
Industry CTO
ANZ Public sector
Akkodis
Rishona Elijah
Copilot Specialist
Akkodis
Deon Jacobs
Data and AI Solutions Lead
Akkodis
Peter Henry
Alliance Manager Community Safety & Amenity
City of Perth
Wayne Goudie
AI and Engineering Lead, City of Gold Coast
Building Smarter, More Connected Communities
Local government is under pressure to do more with less while meeting rising community expectations and navigating rapid technological change. Akkodis helps Councils harness AI, data and digital technology to modernise services, empower their people and create smarter, more connected communities.
We partner with local government to modernise services, strengthen decision-making and deliver better community outcomes through AI, data, technology and transformation. From strategy through to implementation and adoption, our capabilities span AI & Copilot, Data & Analytics, Microsoft Fabric, Power Platform, Dynamics 365, Cloud & Integration, Application Modernisation, Spatial & Geospatial Intelligence, and Organisational Change & Adoption.
Helping Councils Solve Their Biggest Challenges.
Akkodis helps councils use AI, data and digital technology to improve services and support their people. Explore five (5) ways we can help your council address everyday challenges and deliver better outcomes for your community:
1. Workforce Capability, Productivity & AI: Build a Future-Ready Workforce
Equip your people with the skills and confidence to embrace AI, Microsoft Copilot and new ways of working. Akkodis Academy helps councils build digital capability, boost productivity and create a workforce ready for what’s next.
Focus Area
Outcomes
- AI & Digital Literacy
- Microsoft Copilot Enablement
- AI for Leaders
- Workforce Capability Uplift
- Organisational Change Management
- Digital Adoption Programs
- Leadership & Executive Education
- Governance & Responsible AI
- More productive and empowered employees
- Reduced administrative effort
- Increased adoption of digital and AI solutions
- Stronger leadership capability
- Improved organisational readiness for change
- Greater return on technology investments
2. Create better digital experiences for your community
Make it easier for residents to access services, transact and engage with council. Akkodis helps councils deliver seamless, responsive and inclusive digital experiences designed around community needs.
The result: simpler interactions, better experiences and stronger community outcomes.
Focus Area
Outcomes
- Citizen Portals
- Service Request Platforms
- Community Engagement Solutions
- Customer Service Modernisation
- Knowledge Management
- Digital Experience Design
- Virtual Assistants
- Contact Centre Transformation
- Improved community satisfaction
- Faster service response times
- Increased digital adoption
- Reduced service delivery costs
- Better engagement with residents
Akkodis Capability Statement
Akkodis helps Australian councils modernise services, strengthen workforce capability and make smarter decisions through data, AI and digital technology. Combining local expertise with global capabilities, we provide end-to-end support from strategy and training to technology delivery and ongoing managed services. Our partnerships with Microsoft, Docusign and NGIS help councils improve community experiences, streamline operations and maximise the value of their technology investments.
3. Data, Analytics & Asset Intelligence. Turn Data into Better Community Outcomes
Harness data, analytics, AI and spatial intelligence to make smarter decisions and deliver better community outcomes. By connecting operational, financial, asset and geospatial data, councils can improve visibility, planning and asset performance while maximising long-term value.
Through our strategic partnership with NGIS, we combine Akkodis’ data, AI and digital expertise with specialist geospatial capabilities across GIS, spatial analytics and location intelligence, helping councils better understand their assets, infrastructure and communities and turn complex data into actionable insights.
Focus Area
Outcomes
- Enterprise Data Platforms
- Microsoft Fabric
- GIS & Spatial Intelligence
- Asset Intelligence & Analytics
- Executive Dashboards & Reporting
- Predictive Analytics
- Data Governance
- AI-Ready Data Foundations
- Better planning and investment decisions
- Improved asset performance and lifecycle management
- Stronger visibility across infrastructure and community assets
- Faster access to trusted information and insights
- Enhanced transparency and organisational performance
4. Modernise for the Future. Build the digital foundations for what’s next.
Akkodis helps councils simplify legacy environments and modernise business processes, applications and data, creating a stronger foundation for AI and future growth.
Focus Area
Outcomes
- Application Modernisation
- Microsoft Power Platform
- Dynamics 365
- Microsoft 365 & SharePoint
- Cloud Migration
- Integration & Automation
- Enterprise Architecture
- Transformation Roadmaps
- Reduced technical debt
- Simplified technology environments
- Improved service delivery
- Increased agility
- Faster time-to-value
5. Streamline Agreements & Approvals. Reduce delays and simplify council workflows
Akkodis, in partnership with Docusign help councils modernise contracts, permits, approvals and agreements with intelligent workflows and digital signatures, reducing administration and strengthening governance.
Focus Area
Outcomes
- Intelligent Agreement Management
- Digital Signatures & eSigning
- Contract Lifecycle Management
- Approval Workflow Automation
- Procurement & Supplier Agreements
- Development & Planning Approvals
- Property & Leasing Agreements
- HR & Employee Documentation
- Faster approvals and decision-making
- Reduced manual effort and paperwork
- Improved compliance and auditability
- Greater visibility of obligations and approvals
- Better experiences for employees, suppliers and residents
Talk to our experts.
Related Topics
In today’s digital age, companies across industries are accumulating vast amounts of data. This data holds invaluable insights that could drive strategic decisions, reveal market trends, and uncover new business opportunities.
Data can give companies a real edge. Effectively used, it opens up new opportunities for growth, improves performance, and helps us make better business decisions.
Akkodis is designing human-in-the-loop, semi-autonomous expert AI agents to facilitate prototype design. Its R&D project, The Seed, is pioneering the technology.
We understand the governance, accountability, community expectations and operational realities that shape local government decision-making.
For QLD, TAS, NT:
Jamie Simmonite, Public Sector Industry Lead
For NSW, VIC, SA, ACT:
Tim Dynon, Account Director - Microsoft, Data & AI and Application
For WA:
Nic Mercer, Business Development Manager
At Akkodis, we take your privacy seriously. Any personal information you provide to us will be handled in accordance with our privacy policy. We are committed to protecting your data and using it only for the intended purposes. For more information, please refer to our privacy policy.
